Privacy Policy

At Proficient Lawn And Outdoor Services (“we,” “our,” or “us”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.proficientlawns.com the “Site”) and use our lawn care services. By using our website, you agree to the terms outlined in this Privacy Policy.

We collect the following types of personal information from visitors to our Site:

• Personal Identification Information: This includes your name, email address, phone number, billing address, and other contact information you provide when you fill out a form, schedule a service, or inquire about our lawn care services.
• Payment Information: If you make a purchase or payment, we may collect payment details, including your credit card number or other payment method information, although we do not store this information ourselves and rely on third-party payment processors.
• Usage Information: We may collect data regarding your use of the Site, including your IP address, browser type, and device information, to enhance user experience and improve our services.
• Tracking Technologies: We may use cookies and third-party analytics services to monitor and analyze web traffic. These tools may collect information such as your IP address, browser type, and pages visited.

We use the personal information we collect for the following purposes:

• To provide and manage our lawn care services.
• To process payments and manage billing information.
• To communicate with you regarding your inquiries, bookings, and service updates.
• To improve the functionality and performance of our website.
• To send promotional materials, newsletters, or text message updates if you have opted in to receive them (you may opt out at any time).

By submitting your contact information through our website, you may consent to receive text messages from Proficient Lawn And Outdoor Services regarding your estimate, scheduled services, or promotions. Message and data rates may apply. You may opt out at any time by replying “STOP” to any text message we send.

We implement appropriate physical, technical, and administrative security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the Internet is 100% secure.

We do not sell or rent your personal information to third parties. We may share your personal information in the following circumstances:

• Service Providers: We may share information with third-party service providers who assist us in providing services to you (e.g., payment processors, marketing platforms, or CRM systems).
• Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a subpoena or court order.

• Access and Update: You can access, review, and update your personal information by contacting us at Stephen@proficientlawns.comor (850) 782-2597.
• Opt-Out: You can opt out of receiving promotional emails at any time by clicking the unsubscribe link in any promotional email we send or by contacting us directly.
• Data Deletion: If you wish to request the deletion of your personal information, please contact us. We will respond to such requests in accordance with applicable law.

We may use cookies, web beacons, and similar technologies to enhance your experience on our website. These technologies help us understand how you interact with the Site, remember your preferences, and provide relevant advertising.

We may also use third-party analytics tools such as Google Analytics or Meta Pixel (Facebook Pixel) to gather information about website usage and visitor behavior. These tools may collect information such as your IP address, device type, browser, and the pages you visit on our Site.

You can control cookies through your browser settings or use opt-out tools such as the Google Analytics Opt-Out Browser Add-on.

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under the age of 13 has provided us with personal information, we will take steps to delete such information.

We comply with applicable U.S. privacy laws, including the CAN-SPAM Act, the Telephone Consumer Protection Act (TCPA), and relevant FTC guidelines. While Florida does not currently have a comprehensive privacy law, we are committed to maintaining privacy best practices and will update this policy to reflect future legal changes.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

If you have any questions about this Privacy Policy or our data practices, please contact us